Privacy Policy – The Service Financial Planning (F.P.) Ltd. Website
If you are under the age of 18,you may find the content below to be complicated. Please consult a responsible adult before using the Company’s website.
Dear Visitor,
As part of the policy of The Service Financial Planning (F.P.) Ltd. (“the Company”) and our commitment to transparency and clarity, we provide this document describing the privacy policy applicable to the Company’s website. It is important to us that you understand how we view and respect your privacy and how we may use information you provide, both in accordance with applicable law and the purposes of the Company’s databases. This policy may be updated from time to time.
1. The website provides general information regarding the Company’s activities in family wealth management for high net-worth families.
2. The website includes information regarding the Company’s services, work model, professional team, proprietary technology, client portal, contact options and introductory meetings.
3. Visiting and using the website constitutes consent to this policy.
4. Information provided by users and any information generated from analysis of this information shall be subject to this Privacy Policy.
What Information May We Collect?
5. “Personal Information” means any information collected by us or provided by you through which you may be identified, including as defined in the Protection of Privacy Law, 1981.
5.1 Technical Information and Digital Identifiers:
This includes browser type and version, device details, IP address, geographic location, operating system, website visits and usage information, referral source, duration of visit, page views, navigation paths, browsing habits and usage patterns. Such information may be collected through cookies.
5.2 Information Required for Services:
When submitting a contact request or using certain services, you may be asked to provide your full name, email address, telephone number and additional details regarding your inquiry. We may also collect messages sent through the website, including their content and metadata, and information relating to services purchased from us.
You are not legally obligated to provide personal information. However, failure to do so may prevent us from providing services, responding to inquiries or contacting you.
6. Information provided must be accurate, reliable and provided by you unless expressly authorized otherwise in writing.
7. The Company bears no responsibility for the accuracy or reliability of information provided by users.
Use of Information
8. By providing information, you consent to its storage in the Company’s databases and use for the following purposes:
8.1 Identification and verification.
8.2 Information security and protection of personal information.
8.3 Website and business administration, including communications regarding services and agreements.
8.4 Collection of payments where applicable and subject to consent.
8.5 Operation and delivery of services, personalization of the website and presentation of relevant offerings.
8.6 Enabling use of the website and its content.
8.7 Responding to inquiries and communicating with users.
8.8 Improving user experience and providing updates and information regarding Company activities.
8.9 Promoting customer loyalty and fair commercial activity.
8.10 Sending statements, invoices, payment reminders and service-related communications.
8.11 Compliance with legal obligations and prevention of fraud or unlawful activity.
8.12 Direct marketing communications, advertisements and promotional offers, subject to applicable law and consent.
8.13 Statistical and commercial analysis, research, troubleshooting and provision of anonymized statistical information to third parties.
8.14 Associating technical information with identified users in order to improve services and personalize content.
8.15 Use of anonymized or aggregated information for statistical, business and commercial purposes.
Cookies
9. The Company uses cookies and similar technologies, including Google Analytics, YouTube technologies, operational cookies, statistical cookies, social network cookies and advertising cookies such as Meta Pixel.
10. Cookies are text files stored on your device. Some expire when the browser closes, while others remain stored.
11. Cookies may collect information such as pages visited, time spent on the website, referral source, IP address and device characteristics.
12. Certain cookies may be provided by third parties.
13. Additional information regarding Google and YouTube privacy practices may be found through Google Privacy, YouTube Privacy, Google Analytics Opt-Out and Google Privacy Checkup.
14. Users may manage advertising preferences through services such as AboutAds, YourAdChoices, Oracle Opt-Out, Google Ads Settings and related tools.
15. Browser settings may be adjusted to block cookies, although certain website functions may no longer operate properly.
16. By accepting this policy, you consent to the use of the technologies described herein and similar technologies that may be used in the future.
Transfer of Information to Third Parties
17. The Company may transfer information to third parties in the following circumstances:
17.1 At the user’s request or with explicit consent.
17.2 To third parties providing products or services requested through the website.
17.3 To affiliated business entities and service providers for the purposes described herein.
17.4 In the event of a violation of the website terms or applicable law.
17.5 Where required by law, court order or legal proceeding.
17.6 Where necessary to prevent serious harm to the Company, users or third parties.
17.7 In connection with mergers, acquisitions, transfers of business activities or changes in control, provided the recipient assumes the obligations of this policy.
17.8 Statistical information may be shared provided it does not personally identify users.
17.9 External links and third-party websites are subject to their own privacy policies and terms.
Confidentiality and Information Security
18. The Company takes reasonable measures to protect the confidentiality of your information.
18.1 The Company uses secure servers and encryption technologies to safeguard information.
18.2 Despite these efforts, no internet transmission is completely secure, and the Company cannot guarantee absolute protection against unauthorized access, cyberattacks or breaches.
Right to Review Information
19. Under the Protection of Privacy Law, 1981, every person is entitled to review information held about them in a database and request correction of inaccurate, incomplete or outdated information.
19.1 The Company will provide access in Hebrew, Arabic or English, subject to applicable law.
19.2 Requests should be submitted in writing through the designated customer service form on the website.
Contact Information
20. You may review and request correction of personal information held by the Company.
21. Requests may be submitted through the website’s contact channels.
22. For questions, clarifications, review or correction requests, please contact:
Email: info@theservice.co.il
Telephone: 03-9707070
23. All correspondence should include full contact details and a detailed description of the request.
24. The Company is not required to disclose information protected by legal privilege unless requested by the person for whose benefit the privilege exists.